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Privacy Policy

Last updated: April 2, 2026

1. Who We Are

This website is operated by Greycell Technical Ltd, trading as 10x Time AI. We are a UK-based company specialising in AI-powered Digital Clone solutions for businesses. Our registered address is available upon request. For any privacy-related enquiries, please contact us at [email protected].

2. Information We Collect

We collect information that you voluntarily provide to us through our website, including:

  • Contact Information: Name and email address submitted through our lead capture forms, AI Readiness Quiz, and email sign-up forms.
  • Quiz Responses: Answers provided during the AI Readiness Quiz, including your readiness score and level.
  • Usage Data: Anonymous analytics data including page views, session duration, and navigation patterns collected via privacy-respecting analytics tools.
  • Technical Data: Browser type, device type, and IP address collected automatically when you visit our site.

3. How We Use Your Information

We use the information we collect for the following purposes:

  • To deliver requested content such as your AI Readiness Report and the Founder's Guide to AI Automation.
  • To respond to enquiries and schedule discovery calls.
  • To send relevant information about our AI Digital Clone services, where you have opted in to receive communications.
  • To improve our website, services, and user experience through anonymised analytics.
  • To manage our customer relationship management (CRM) system for legitimate business purposes.

4. Legal Basis for Processing (UK GDPR)

We process your personal data under the following legal bases: Consent — when you submit your email address or complete a form, you consent to us processing your data for the stated purpose. Legitimate Interest — we may process data to improve our services and communicate relevant business information. Contractual Necessity — when you book a discovery call or engage our services, processing is necessary to fulfil the arrangement.

5. Data Storage and Security

Your data is stored securely using industry-standard encryption and access controls. Lead information is stored in our CRM system hosted on Supabase (cloud infrastructure with data centres in the EU/US). Email delivery is handled through Resend, a transactional email service. We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction.

6. Third-Party Services

We use the following third-party services that may process your data:

  • Supabase: CRM and database hosting for lead management.
  • Resend: Transactional email delivery for lead magnets and reports.
  • Calendly: Scheduling platform for discovery call bookings.

Each of these services maintains their own privacy policies and data processing agreements. We only share the minimum data necessary for each service to function.

7. Your Rights

Under UK GDPR, you have the following rights regarding your personal data:

  • Right of Access: Request a copy of the personal data we hold about you.
  • Right to Rectification: Request correction of inaccurate or incomplete data.
  • Right to Erasure: Request deletion of your personal data.
  • Right to Restrict Processing: Request that we limit how we use your data.
  • Right to Data Portability: Request your data in a structured, machine-readable format.
  • Right to Object: Object to processing based on legitimate interests.

To exercise any of these rights, please contact us at [email protected]. We will respond within 30 days.

8. Cookies

This website uses essential cookies required for the site to function correctly (such as session management). We may also use privacy-respecting analytics to understand how visitors use our site. We do not use third-party advertising cookies or tracking pixels. By continuing to use this website, you consent to the use of essential cookies.

9. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected. Lead data is retained for up to 24 months from the date of collection, unless you request earlier deletion. If you become a client, your data will be retained for the duration of our business relationship and for a reasonable period thereafter for legal and accounting purposes.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at: [email protected]

If you are not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner's Office (ICO).